TERMS OF SERVICE
Welcome to House of Novae.
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These terms of service govern your use of our website and services. By accessing our website or using our services, you agree to these Terms. Please read them carefully.
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Use of Our Website and Services.
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The products and services available on our Website, and any samples thereof, are for personal use only. You may not sell or resell any of the products you purchase or otherwise receive from us. You may use our website and services for lawful purposes only. You agree not to use our website or services to engage in any activity that is illegal, harmful, or infringes on the rights of others.
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Accuracy of Information.
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We attempt to be as accurate as possible when describing our products; however, we do not warrant that the product descriptions, colors or other content available on the Website are accurate, complete, reliable, current, or error-free. From time to time there may be information on the Website that is in error, including with respect to descriptions, pricing and availability.
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Products and Pricing.
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We offer a variety of candles and other products for sale on our website. Prices are subject to change at any time without notice. We reserve the right to limit the quantities of any products or services that we offer.
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Orders and Payment.
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To place an order, you must provide accurate and complete information about yourself and your payment information. We accept various forms of payment, including credit cards, PayPal, and other methods as may be available from time to time. All payments are processed through secure third-party payment processors.
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Shipping and Delivery.
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We ship our products to addresses in the United States. Shipping and delivery times may vary depending on your location and other factors outside of our control. We are not responsible for any delays, damages, or losses resulting from shipping and delivery.
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Returns and Refunds.
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All sales are final. We are unable to accept returns based on dislike of a particular scent or a product. If a wrong product is shipped, we will be happy to replace it. If any product is damaged in transit please contact us with your order number, name, address and we will be happy to assist.
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Disclaimer of Warranties.
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Our website and services are provided "as is" without any warranties or representations, express or implied. We do not warrant that our website or services will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for any damages, losses, or expenses arising from your use of our website or services. You are solely responsible for any damages done by a misuse of any of our products.
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Limitation of Liability.
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In no event shall we be liable for any damages, including without limitation, direct, indirect, incidental, special, consequential, or punitive damages, arising from or related to your use of our website, services or products.
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Indemnification.
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You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses, including attorneys' fees, arising from your use of our website, services or products, or your violation of these Terms.
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Governing Law and Dispute Resolution.
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These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising from or related to these Terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.
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Changes to These Terms.
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We may update these Terms from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to these Terms by posting a notice on our website or by sending you an email.
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Contact Us.
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If you have any questions or concerns about these Terms or our services, please contact us at asha@houseofnovae.com.